Costa Rica DMC sets the standard for excellence in award-winning destination management services throughout Costa Rica. Costa Rica DMC provides its cutting-edge innovation, consistency, and dependability in the areas of Guanacaste and the capital, San Jose. With global reach and local expertise, Costa Rica DMC meets client objectives and exceeds expectations for corporate, incentive, and group travel programs.

Recognized as the most experienced Destination Management and Event Production Company in Costa Rica, Costa Rica DMC delivers fun, imaginative events coupled with unparalleled execution.  Mauricio Arevalo and Irene Montealegre, cofounders of Costa Rica DMC since 2003, are leaders in the industry through an unmatched reputation for reliability, ingenuity, and professionalism. Their talented team will make your special event, meeting, or convention one that your attendees will remember for years to come.

They work with your goals and budget in mind. Nothing is too big or too small. It is the company’s philosophy to go above and beyond, that has made Costa Rica DMC the most successful!

Our commitment to you:

  • Extraordinary personalized service
  • Promptly presented, customized proposals
  • Premium quality suppliers
  • Seamless operations
  • Unique venues and top-quality entertainment
  • Senior management supervision at all times
  • Great results

Why Costa Rica DMC?

Picture yourself in one of the world’s happiest countries, where a common saying among locals is “Pura Vida”, meaning “Life is Good”. A place where coffee is among the best in the world and where five percent of the world’s biodiversity is present in a country that is only 0.03 percent of the planet. Nearly 25% of Costa Rica is part of a National Park or reserve.

Imagine yourself being entertained on some of the world’s best beaches and engage in Costa Rica’s sustainable practices, by visiting a country that has committed to becoming totally carbon neutral by 2021. Over 90% of the electricity needed in Costa Rica is produced via renewable energies such as hydroelectric, geothermal and wind power. The small Central American nation has a history of democracy, equality, education for all, a passion for freedom, rich cultures and incredible biodiversity.

Our role is that of a partner, advisor and trusted vendor and we start by listening to you, our client. Costa Rica DMC is made up of extraordinary event professionals dedicated to serving the needs of our clients wherever they may be. We are driven by a passionate belief that to deliver exceptional experiences in our industry requires attention to our core values: consistency, creativity, commitment, continuity, and accountability.

Costa Rica DMC is the industry leader in both serving our clients and recognizing that successful events don’t just happen by chance.

Client Review

We are thrilled to now have a friend in Costa Rica! You are great at what you do. Let us know if we can ever assist with closing business with any of our colleagues who may be talking with you as well. We would be happy to assist in closing any business you may have! Hugs right back at you Karla!
Kristin House,CDS Vice President
TEAM DIRECTOR CONFERENCE DIRECT
The H&R Block SaS Incentive Trip was a great success due, in part, to your assistance. Your attention to our many needs was more than apparent, and we ask that you accept the enclosed gratuity as a token of our appreciation. We have enjoyed working with you and look forward to another opportunity to do so in the near future.
H&R Block & Bishop
MCCANN TEAM

Values

We are service focused

Many times working after hours to get information to a client in a different time zone, leading destination site inspections on a 24/7 basis, dealing with endless program alterations, taking calls on personal cell phones, highlighting, graphically, our unique service ethos as your number one DMC in Costa Rica.  This service attitude is our bedrock, the heart, and soul of our value proposition. We work from this space always, protecting, nurturing, and cultivating this mindset.

A Destination Marketer

Our local knowledge and expertise create added demand for events taking place in Costa Rica.  DMCs are professionals in the delivery of company incentives and know that corporate meetings and events are not an end in themselves but merely the means by which objectives are achieved. Costa Rica DMC knows how to position its destinations in Costa Rica to deliver on corporate objectives and thus be the perfect destination marketer for the Corporate Meetings and Events sector. Being creative destination marketers is another core element of our value proposition.

Our Core Organizational Values:

As the preeminent organization for Destination Management services, Costa Rica DMC delivers:
  1. We respect the law. We comply with international and national laws, client Codes of Conduct, and the customs and traditions of the countries in which we operate.
  2. We work fairly, in an open and transparent manner with our colleagues, clients, and suppliers. We compete vigorously but honestly while observing all competition and antitrust laws.
  3. We act responsibly. We appropriately consider the impact of our work and we will not undertake work that is intended or designed to mislead, including in relation to social, environmental, and human rights issues.
  4. We show respect, treating our colleagues, clients, and partners with dignity and courtesy. We do not tolerate sexual harassment, discrimination, or offensive behavior of any kind. This includes the demeaning of individuals through words or actions, or through the display or distribution of offensive material.
  5. We believe in people and thrive on diversity. We select and promote our staff on the basis of their merit and qualifications, without discrimination on the basis of race, religion, national origin, sex, sexual orientation, gender identity or expression, age, or disability.
  6. We work ethically. Costa Rica DMC does not tolerate bribery or corruption. We promote and support international and local efforts to eliminate corruption and financial crime. We only offer and accept gifts, entertainment, or personal favors if their value and frequency are consistent with Costa Rica DMC’s policies and the local business culture.
  7. We avoid conflicts of interest, by always acting in the best interests of Costa Rica DMC and avoiding any personal preference or advantage. This includes situations in which personal, family or financial interests conflict with those of Costa Rica DMC, or in which an employee holds an interest in an organization seeking to do business with the company.
  8. We protect assets, by handling and protecting client, delegate and employee data, intellectual property, and all other assets with care and in accordance with national laws and industry regulations.
  9. We support human rights, and will not purchase products from, or support in any way, businesses that harm children, benefit from child labor, or allow human trafficking.
  10. We work safely, understanding that our responsibility to follow procedures and to take adequate steps in order to prevent accidents or injuries from occurring during the course of our work.
  11. We care about health, and we promote the wellbeing of each other, our partners, and our clients. We do not use, possess, or operate under the influence of alcohol, drugs, medications, or any other substances that could interfere with a safe and effective work environment while conducting Costa Rica DMC business.
  12. We take care of the planet. We assertively support Sustainability Policy while conducting business, in order to conserve natural resources, manage waste, protect and restore the natural environment, and improve efficiency.
  13. We take care of the community, supporting the social and economic development of the communities in which we operate.
  14. We are entirely against the commercial sexual exploitation of children and adolescents in Costa Rica and the world, particularly in association with travel and tourism. These acts harm the fundamental rights of those involved and are in complete discordance with the intrinsic goals of tourism: to promote peace, human rights, mutual understanding, respect for all people and cultures, and sustainable development.
  15. We denounce and condemn those who use tourism and the facilities and services offered to promote, facilitate or tolerate the occurrence of the commercial sexual exploitation of children and adolescents.

Mission, Vision and Sustainability Policy

Mission

To make our mark and to exceed in our area by creating unique and memorable experiences. Our objective is to distinguish ourselves based on our creativity and commitment to our Costa Rican destinations. Our commitment is to constantly improve and grow by creating tailor-made, high-quality, and sustainable experiences and products to exceed our clients´ needs.

Vision

To increase our sales by diversifying our customer base, while defining ourselves as the leading company in the creation of fun, inspiring experiences.

Sustainability Policy

Costa Rica DMC understands the importance of developing sustainable tourism. Our commitment is to support best practices that are environmentally friendly that will help mitigate climate change, adapt, and reduce the risk of endangering the environment.

Meet the team

Costa Rica’s DMC team specializes in creating distinctive cultural experiences that connect you to the spirit of Costa Rica. The team is made up of experienced professionals who provide close, long-term business relationships with first-class partners.  Delivering value, collaboration, innovation, resourcefulness and creativity is Costa Rica DMC’s seal for guaranteed satisfaction.

Mauricio Arevalo
CIS, CITP President

Irene Montealegre, CIS
CFO

Gabriela Sanchez, CIS
VP of Sales

Katia Bermudez
Marketing Manager

Shirley Castillo
Senior Logistics Manager

Victor Mejia
Operations Manager

Marbel Rodriguez, CIS
Senior Sales Manager

Karla Manzanares
Senior Sales & Business Development Manager

Evelyn González
Senior Program Manager

Oscar Mora
Senior Program Manager

Alliance

DMC Network´s Preferred Partner in Costa Rica

As preferred partners of DMC NETWORK, we are proud to be part of the meeting industry´s only fully member-owned community of destination management companies (DMC´s) operating in 100 destinations across the United States, Mexico, the Caribbean, Central America, and Europe.

The DMC Network brings connection to a community of accredited, owner-managed DMCs whose unsurpassed local relationships, knowledge and expertise offer peace of mind and consistent program delivery. Unique in the industry, the DMC Network is an LLC of the top-performing, independently owned DMCs throughout North and Central America, Mexico, and the Caribbean.

With an average of over 25 years in business and more than twice as many accredited DMCs as any other DMC consortium or company, each DMC Network member delivers unsurpassed knowledge of their market and a confidence that they are a sound, professional organization that consistently exceeds clients’ expectations. With an insider’s knowledge, the DMC Network makes it effortless for their clients to produce meetings and events around the world

logo-ovation-2020

Ovation Global DMC is a leading network of Destination Management Companies at over 100+ destinations around the world

Ovation Global DMC selects its worldwide representatives according to strict criteria, including industry reputation, operational excellence and efficiency, and ability to deliver truly insightful DMC services beyond mere logistics and tactical delivery. Costa Rica DMC is Ovation Global DMC’s Strategic Partner because of the outstanding commitment to service.

Costa Rica DMC is often referred to as the “Meeting Planner’s Guardian Angel”, ensuring the highest standards of delivery and critical planning for success. People and relationships are in the DNA of Costa Rica DMC. Through openness, passion and expertise Costa Rica DMC makes your vision a reality. With Costa Rica DMC you are in the best of hands!

Statements

Delivering flawlesling designed productions

Costa Rica DMC has all the details covered. We are the undisputed leaders in the creation, design, and delivery of the most outstanding incentive travel, corporate and event meetings.

Focusing on the big picture

Costa Rica DMC is known for the time and dedication we devote to research the latest attractions and venues, and our out of the box approach to create cost effective programs. Our seasoned travel directors and destination experts satisfy the most discriminating audiences with their unmatched performance so you can spend your time focusing on the big picture.

Hiring top quality suppliers

Our local expertise, buying power, and flexibility make Costa Rica DMC an invaluable partner for your next program. Nearly a thousand incentive travel programs & business meetings have been successfully developed and operated for global corporations by our skilled team and its top-notch pool of talent. The best results are guaranteed!

Making informed decisions

Costa Rica DMC takes pride in helping clients discover Costa Rica’s beauty and best-hidden secrets. Carefully conducted site inspections are an indispensable tool for assuring the highest quality results. Let us offer the most appropriate resources available, and assist you in making the most informed decisions regarding your program.